thoroughly enjoyed our magnificent room with view to the volcanoes and the staff were really kind. there was a great selection of food for breakfast, it was excellent.

Really nice experience there. The hotel with fashionable and modern rooms, in a modern area, in central historic district. The location was marvellous and favourable, staff was EXTREMELY POLITE. Lots of great food.

Wonderful, clean hotel, reasonable value. Relaxing units with view to the volcanoes and the bathroom, as example. Satisfactory breakfast for a nice beer after work, nice staff. Stunning and magnificent location, to El triángulo shopping mall. And adjacent to the center, the major commercial areas of Puebla, and an early morning flight. Exceptional service offered. Everything brand-new. Honestly nothing too much trouble.

Excellant location to the Federal police station with great views. Based near a shopping center, the mall, shopping and food, and shopping plaza. Relaxing room, with a big bathroom and exceptionally comfortable beds.

I liked hotel's great and favourable location!!

Amicable and extremely polite staff and the place was clean. Location: the hotel was right by the nice Puebla historical center and shopping plaza and a mall. The rooms were modern with view to the volcanoes, felt like home...

The hotel had a marvellous location to the Federal police station. Moreover, its just next door to a shopping mall and the center of a mall and the airport.

The location was perfect as it was situated at a small shopping center where we could find everything we needed. It was also conveniently close to the major commercial areas, so we had no trouble exploring the city. The staff was incredibly helpful and kind, making our stay even more enjoyable. The amenities provided, such as free toiletries and shoe polisher, were a nice touch and added to the overall comfort of our stay. The room itself was clean and well-maintained, with a cozy bed and a good shower. We also enjoyed the outdoor swimming pool and the sun terrace, perfect for relaxing after a long day of exploring. The wi-fi connection was reliable, and the 24-hour reception ensured that all our needs were met. we highly recommend this hotel for its great location, excellent service, and fantastic facilities.

This place is a hidden gem and exceeded our expectations in every way. We highly recommend it to all travelers seeking a luxury hotel with enhanced comfort and quality services.

We had a fantastic stay at this hotel. The location was perfect, right next to a small shopping center. The staff at the reception were helpful and kind, and the security and parking people were very friendly. We loved the cleanliness of the hotel and the facilities it offered. There were a couple of computers and a printer available for use, which was convenient. The outdoor pool and gym were also great additions. Plus, the price we paid for our stay was very reasonable.

Absolutely nothing.

The rooms were spacious, comfortable, and had an impressive view of the city. Being conveniently located next to a shopping mall added to the overall experience. I also enjoyed the delicious breakfast buffet. I highly recommend this hotel.

Good location, friendly staff, comfortable bed, great food, hot water, nice amenities.

Nothing not to love.

Convenient location near shopping center. Friendly security and parking staff. Comfortable, spacious bed. Free toiletries provided. Good shower and proximity to shops and restaurants. a pleasant stay.

I felt like I got good value for my money and the room was really nice, especially the comfortable and spacious bed. The location was convenient, with a small shopping center nearby, and the staff were friendly and helpful.

The breakfast offerings could be improved with a wider variety of options.

Great location, friendly staff, comfortable bed, good amenities, convenient free toiletries.

There was nothing I didn't like.

Good food and convenient location close to shopping and dining options. appreciated the daily housekeeping service.

The rooms were very basic and lacked any sense of personality or charm. some areas of the hotel showed signs of wear and could use some maintenance.

Great Stay for New Year!

Location was amazing - very close to Central Bus Station and the Historic Center. The hotel was very modern and clean with stylish rooms. The staff was friendly and accommodating. We enjoyed the complementary breakfast and food was really good. The bed was very comfortable and amenities were great!

The noise levels were a bit distracting - we could hear the doors from above very loudly. Also, the valet parking took some time to get our car.